Contact & support

Questions about access or billing?

Use the official Telegram bot for membership access or contact PipStarter by email.

Email support

Public support email

support@pipstarter.com

For access, billing, general enquiries and privacy requests.

When contacting support

Include your Telegram username, the plan concerned and a short description of the issue. For payment questions, you may include the payment date and transaction reference, but do not send full payment credentials.

Never send: your Telegram login code, bot token, broker password, PayPal password, full card number, seed phrase, recovery phrase or remote-access credentials.

Postal contact

Patrick Kiss
Siemensstraße 6–8
88239 Wangen im Allgäu
Germany

For legal information, see the Imprint. For privacy requests, email support@pipstarter.com and clearly label your message “Privacy Request”.